Parents and Athletes Accounts
What do to do when both parents and athletes want to use Balltime:
Last updated
What do to do when both parents and athletes want to use Balltime:
Last updated
Parents, it is now easier than ever to access your athlete's account through your own Balltime credentials. Gone are the days of having to login with your player's credentials, or parents of multiple athlete's having to remember multiple logins!
HOW IT WORKS:
Log into the PLAYER'S account, click the Account Icon in the top right of your page, and click 'Settings'
Click on 'Access', and under 'Share your account', click '+ Add Access'
Input the email of your Parent Account and click 'Grant Access"
Once access has been grated, log into Balltime using your own account credentials. Once logged in, you will have access to a 'My Athletes' tab. You will see your athletes listed below. If you click 'View Profile', you will be able to view your athlete's video, create and edit highlights, and more!
If you've signed up and joined your child's team as a parent, you can easily connect them to the team's account.
Note: This process only works if you joined the team with the "Parent" role.
Go to your "My Teams" page and click on your team.
Under your email address, you’ll see an option to connect your child's email address.
Enter your child’s email address associated with their Balltime account.
Click "Invite Child." Once you do, your child's account will be linked to the team, and we’ll automatically grant you sharing permissions to access their account through the parent portal.
If your child is already on the team's roster, clicking "Invite Child" will trigger an error, indicating the child is already on the team.
If you still wish to connect to the team's account, please follow the steps outlined in the tutorial video above!
When using Balltime, every athlete must have a Balltime account which can be shared with other family members. A Balltime account is attached to a single email. Athletes can share their accounts with their parents.
If you have more than one child on Balltime, make sure to create a separate Balltime account with a different email for every child.
Athletes can grant their parents access to their account. This is done from the "Settings" page under the "Access" tab.
Parents with multiple children can have multiple accounts shared with them.
After athletes have granted their parents access to their accounts, parents will be able to see their athlete accounts under "My Athletes" tab. Then, by clicking on "View Profile", parents can view and edit everything in their athletes' accounts.
Balltime sends email notification:
When a new video from you or your team has been processed
When a new highlight video is ready
Every week to share product updates
Notifications are enabled by default after athletes grant parents access to their accounts. Parents can disable notifications from the "My athletes" tab.
