# Login to Balltime

**How do I create my account and log in?**

* If you are subscribed to a Player or Recruiting plan, you can create your account anywhere you see the "GET STARTED" button on Balltime.
* If you are connected to a team account, you need the Team Invite Link from your coach or club director.
* Log in with Google, Apple, or create a unique login for Balltime using an email and password you create for Balltime.
  * When logging in with google or apple, make sure you login that way every time. 

Can I have multiple people on one account? (ie a parent and an athlete)

* Yes, multiple people can view one account if they share the same login credentials.
* If you have a parent account that you wish to connect to your athlete's account, check out our guide on how to do so: 

{% content-ref url="/pages/IuFP4DzjH6fPdquuwvz4" %}
[Parents and Athletes Accounts](/account-management/parents-and-athletes-accounts.md)
{% endcontent-ref %}

**How do I change my password?** 

* Navigate to our Sign in / Sign up page on [www.balltime.com](http://www.balltime.com)
* Select "**Forgot Password"**
* Follow the steps given.

**Why am I not getting the password reset email?**

* Did you log in originally using gmail or apple ID? 
  * IF yes, then you would need to log in using that same method.
* If you are unable to log in using gmail or apple ID again, or if you want to share a log-in, you can go through the steps of creating a new account using the same email (click sign-up instead of log-in). This time creating a password on Balltime. Your accounts will merge because you are using the same email.


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